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We are delighted to announce that having recently gone through a formal bidding process and following comprehensive evaluation we have been selected as the number one provider for London & Quadrant Housing Trust Out of Hours Call Handling Service. As one of the largest providers of affordable housing in the UK, L&Q manage over 95,000 […]
First Call Business Communications has successfully installed a brand-new telephony and contact centre platform system whilst continuing to provide a 24/7 service to our clients. The system not only strengthens our onsite service delivery but also supports Disaster Recovery provision. Tracy Waddington, Operations Director of First Call said: “The new telephony system makes the step […]