First Call Business Communications has successfully installed a brand-new telephony and contact centre platform system whilst continuing to provide a 24/7 service to our clients.
The system not only strengthens our onsite service delivery but also supports Disaster Recovery provision.
Tracy Waddington, Operations Director of First Call said: “The new telephony system makes the step for home working more stable. In the current climate this may prove to be an excellent strategic decision for the ongoing robust business continuity to our customers.”
For more information about our services click here.
We are delighted to announce that having recently gone through a formal bidding process and following comprehensive evaluation we have been selected as the number one provider for London & Quadrant Housing Trust Out of Hours Call Handling Service. As one of the largest providers of affordable housing in the UK, L&Q manage over 95,000 […]
First Call Business Communications has successfully installed a brand-new telephony and contact centre platform system whilst continuing to provide a 24/7 service to our clients. The system not only strengthens our onsite service delivery but also supports Disaster Recovery provision. Tracy Waddington, Operations Director of First Call said: “The new telephony system makes the step […]
