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Make the call, the best call for your career. Join us now!

All our telephone operators play a fundamental part in providing an effective and efficient service. To ensure we provide the very best service, we operate a rigorous recruitment process.

As part of their role, our telephone operators are responsible for receiving and making telephone calls to ensure that client and customer needs are met whilst complying with organisational practices.

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An amazing place to work, with amazing people

Responsibilities include:

  • Ensuring the inbound operational calls are answered in a professional, appropriate and timely manner
  • Taking calls from care staff and vulnerable people or their representatives, some of which may be urgent or of a medical nature
  • Logging all calls and notifying the regional offices of any events or action relating to their staff or clients where
  • Identifying priority issues and escalating as per the Out of Hours policies and procedures

Why join the First Call team?

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Part of a close knit team
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Rewarding career
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Great benefits

CV Drop

Send us your CV and we will be in touch when we have a vacancy within the team.
250 Bristol Avenue, Blackpool, FY2 0JF





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